What Families Say
Real stories from real families across New York who fought for and received the home care hours they needed.
“They helped my mother go from 6 hours to 12 hours a day. The process was so much easier than trying to do it ourselves.”
Maria R.
Brooklyn, NY
Hours increased from 6 to 12/day
“After my father's MLTC denied our request, Get More Hours filed an appeal and won. We couldn't have done it without them.”
James L.
Queens, NY
Appeal won - 10 hours/day approved
“The fair hearing process was intimidating, but they prepared everything and walked us through it. My grandmother now gets the care she needs.”
Sarah K.
Bronx, NY
Fair hearing won - full hours approved
“We had been fighting with the MLTC for months. Within weeks of signing up, we had a professional appeal submitted and won.”
Robert T.
Manhattan, NY
Hours doubled from 4 to 8/day
“My aunt needed 24-hour care but was only getting 8 hours. The team built an incredible case using her medical records and doctor's letter.”
Linda M.
Staten Island, NY
Increased from 8 to 16 hours/day
“The White Glove service was worth every penny. They handled everything while I focused on caring for my mother.”
Patricia D.
Brooklyn, NY
Full increase approved at hearing